Cookie Policy

We use cookies to enhance and personalize your experience when visiting https://www.edpro-app.com (“the Site”).
This Cookie Policy forms part of EdPro Technologies – FZCO’s Privacy Policy and explains how and why we use cookies and similar technologies.
It also outlines your options for controlling them.

By continuing to browse or use our Services, you consent to the use of cookies as described below.

About This Policy

This Cookie Policy covers cookies set by EdPro Technologies – FZCO (“EdPro,” “we,” “us,” or “our”) between your device and our Site.
We may also use third-party services that set their own cookies in accordance with their privacy practices.
This policy does not cover cookies from third-party websites or services we do not control.

If you prefer not to accept cookies from us, you can adjust your browser settings to refuse cookies from https://www.edpro-app.com.
Please note that some features or sections of our website may not function correctly if cookies are disabled.

What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website.
They usually contain:

  • the name of the website that set them,
  • a unique identifier (to recognize your browser or session),
  • information about how you use the website, and
  • an expiry date (how long the cookie remains active on your device).

Cookies allow websites to function properly, remember user preferences, improve site performance, and tailor content to users.

Cookies placed by the site you are visiting are called first-party cookies.
Cookies placed by other domains or services (e.g. analytics or advertising networks) are known as third-party cookies.

How We Use Cookies

We use cookies and similar technologies for the following purposes:

1. Essential Cookies

These cookies are strictly necessary for our website and dashboards to function securely and effectively.
They enable core operations such as:

  • logging into your EdPro account,
  • maintaining your session,
  • managing security tokens, and
  • processing payments (if applicable).

Without these cookies, certain parts of our platform would not operate properly.
We use essential cookies to enable critical website functionality.

2. Performance Cookies

Performance cookies help us understand how visitors use our Site and Services.
They collect aggregated, anonymized data on:

  • page visits,
  • navigation patterns,
  • load times, and
  • technical errors.

This information allows us to improve usability and optimize the EdPro experience.
These cookies do not identify you personally and may be set by EdPro or third-party analytics tools (e.g. Google Analytics).

We use performance cookies to monitor usage and enhance performance.

3. Functionality Cookies

Functionality cookies allow our Site to remember your choices and preferences, such as:

  • language selection,
  • time zone,
  • display settings, and
  • saved login details (if you choose).

These cookies ensure a customized and consistent experience every time you return.
We use functionality cookies to improve convenience and personalization.

4. Advertising / Targeting Cookies

Advertising cookies are used to deliver content and promotions relevant to your interests.
They help us and our partners:

  • measure marketing campaign effectiveness,
  • limit how often you see the same ad, and
  • understand engagement with our content.

These cookies may be set by EdPro or by trusted advertising partners.
Third-party advertising cookies may track your activity across multiple websites that use the same network.

We use advertising cookies to make our communication more relevant and efficient.

Your Consent and Control

Under the UAE Federal Data Protection Law (PDPL), you have the right to control how your personal data is processed — including cookies that collect such data.

When you first visit our Site, a banner or pop-up will ask for your consent to non-essential cookies.
You can:

  • accept all cookies,
  • reject non-essential cookies, or
  • customize your preferences.

You can also manage cookies directly in your browser settings:

  • Delete existing cookies from your device;
  • Block new cookies;
  • Receive a warning before cookies are stored.

Be aware that disabling essential cookies may affect site functionality or your ability to log in.

Third-Party Cookies

Some features on our Site rely on third-party services (e.g. analytics, video embeds, social media, or advertising integrations).
These third parties may use their own cookies, over which we have no direct control.
We recommend reviewing their respective privacy and cookie policies for more information.

Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices, laws, or technology.
When updates are made, we will revise this page and, where appropriate, notify you through the website or by email.